Optimizing Building Occupancy with IoT and Data Analytics

Building management is no longer just about bricks and mortar. Today, it’s about navigating a fast-changing world where technology, economics, and tenant expectations all collide. During the September 2024 KMC Lunch & Learn, we had an exciting conversation about how IoT sensors and data analytics are driving the future of building operations. From controlling costs and meeting sustainability goals to enhancing the tenant experience and protecting against cyber threats, the event offered some down-to-earth advice for staying competitive in the industry.

Making Sense of IoT’s Role in Building Management

The session kicked off with Tim Vogel, our VP of Connected Solutions, walking us through how IoT is changing the game. Tim didn’t hold back when talking about the importance of cybersecurity, introducing the KMC Dome™—a solution designed to safeguard your operational networks. “Securing your systems isn’t optional anymore; it’s essential,” he emphasized. And here’s a little teaser—there’s more to come about KMC Dome in 2025!

Another great perspective came from Stuart Feilden of Siemens, who talked about simplifying the adoption process. “The next phase is about creating an ‘easy button’ solution,” he said, making it clear that integrating digital tools should be painless for building managers and beneficial for energy efficiency and overall comfort.

Tackling Today’s Building Challenges

Later, the spotlight turned to the challenges building managers face every day. Mark Bulmash of Bulmash Real Estate Advisors, pointed out how important it is to stay competitive, even with tight budgets and shifting occupancy trends. “If I’m a landlord right now, I’ve got to focus on making my building stand out,” he said, highlighting the lingering effects of the hybrid work movement that began in force in 2020.

Aaron Altsher from Carr Properties took a different angle, focusing on tenant experience as the key to success. For Aaron, quality isn’t just about the physical space but how tenants feel. He explained how his team uses tools like better air quality monitoring and app-based access controls to strengthen tenant relationships. His advice? Don’t just collect tons of data—make sure you’re getting the right insights to guide your decisions.

Turning Tech Challenges into Opportunities

Yes, there are challenges with IoT, like managing massive amounts of data or retrofitting older buildings with compatible systems. But our panel showed how these issues also spark innovation. With IoT and AI in the mix, building management is more dynamic than ever, offering solutions like automated maintenance and predictive adjustments that make everything run more smoothly.

A Tenant-First Approach

One of the big takeaways from Aaron Altsher’s talk was the importance of focusing on tenant expectations. Calling it a “flight to quality,” Aaron explained how his operations team takes tenant experience to the next level—whether by exceeding air quality standards or using data-driven tools to build trust and comfort. It’s not just about keeping spaces beautiful but making them tech-forward and inviting places to work and live.

Building for Tomorrow

It’s clear that technology is reshaping the entire industry. Whether it’s Stuart Feilden’s emphasis on creating value while keeping costs low or Tim Vogel’s insights on measuring both quantitative and qualitative ROI, the underlying message was the same—innovation is the way forward.

From sustainability metrics to layered cybersecurity defenses, this Lunch & Learn was a reminder that smart building management is the key to thriving in today’s world. The future is all about leveraging data and technology to create flexible, efficient, and tenant-focused spaces. And at KMC, we couldn’t be prouder to help lead the charge. Stay tuned as we keep sharing insights to help you stay ahead of the curve.

To watch the full episode, see below: